Terms and Conditions
General Terms and Conditions – ChildhoodPotential.com
1. GENERAL PROVISIONS
1.1 These Terms and Conditions apply for sales of services of the seller, which is the company
Identification no.: 87820846
with its registered office at: Vačkářova 278, Dobřejovice, 25101, Czech Republic
1.2. The Terms and Conditions are narrowly defined and specify the rights and obligations of the seller and the buyer (hereinafter referred to as the “customer”).
1.3. The provisions of the Terms and Conditions are an inseparable part of the purchase contract.
1.4. These Terms and Conditions are set forth on the seller’s website and apply for sales of the seller’s products and services on the website at www.childhoodpotential.com.
2. ORDER AND CONCLUSION OF A PURCHASE CONTRACT
2.1. The designation of the online product, a description of its main features and its price, including information on whether the price is with or without VAT, are set forth on the selected website of the seller. If the price is stated without VAT, the price with the relevant VAT rate is subsequently stated. The price is also always stated on the order form. The sale offer remains valid for the period in which it is displayed on the web interface.
2.2. The sales form always contains information about the customer, the ordered product, goods or service, the price including a statement of taxes and fees, the method of payment of the purchase price. Delivery costs are not charged because the services are online.
2.3. The contractual relationship between the seller and the customer arises upon the sending of an order (not upon confirmation of the order). The customer submits the order by clicking the “Send” button. From that moment, mutual rights and obligations arise between the customer and the seller that are defined by the purchase contract and these Terms and Conditions. By submitting an order, the customer confirms that he/he has read and agrees with these Terms and Conditions. A condition of a valid electronic order is the completion of all required information and requisites set forth in the sales form. The seller excludes acceptance of an offer with an addition or deviation.
2.4. Information on the individual technical steps leading to the conclusion of the contract is apparent from the ordering process and the customer has the possibility to check and possibly correct it before the actual sending of the order. The seller shall consider the data set forth in the order to be correct.
2.5. The customer consents to the use of remote means of communication when concluding the contract.
2.6. The contract is concluded in the Czech republic. The contract or, as the case may be, the relevant tax document will be stored in the seller’s electronic archive for a period of five years from its conclusion for the purpose of its successful fulfilment and shall not be accessible to uninvolved third parties.
2.7. The seller is obligated to provide the service that the customer ordered and the customer undertakes to take delivery of the service and pay the purchase price to the seller.
3. PRICE, PAYMENT METHOD
3.1. The price of goods and services, including information on whether the price includes or does not include VAT, is set forth on the seller’s selected web interface. In the case of stating prices excl. VAT, the price with the relevant VAT rate is also subsequently stated. The price is always stated also on the sales form.
3.2. With respect to payments rendered on the basis of a contract, the seller shall issue to the customer a tax document (invoice), which serves as a document on the purchase of the product, goods or service. The seller is a VAT payer.
3.3. The price of the product shall be paid by the customer using a cashless payment method to the account selected in the sales form.
3.5. For cashless payments, payment methods are connected to the payment gateway of the company GOPAY s.r.o., which provides secure technology for accepting payment cards and online bank transfers. Credit-card numbers and electronic-banking passwords are entered by means of the secure and trustworthy channel of GOPAY s.r.o.
You can use the following payment options:
- online with a VISA, VISA elektron, MasterCard or Maestro payment card
- bank transfer on the basis of an invoice
- paypal transfer
3.6. Payment is non-recurring.
3.7. The customer is obligated to pay the price together with a statement of the correct variable symbol of the payment; otherwise, the seller will not be able to identify the payment and provide the required performance in a timely manner.
3.8. The purchase price is valid for 14 days from the date of conclusion of the contract (from the date of issue of the invoice); unless stated otherwise, the customer’s obligation to pay the price of the service is fulfilled at the moment of crediting the relevant amount to the seller’s account.
4. DELIVERY CONDITIONS
4.1. In the case of online educational products, delivery is understood to be the sending of the access data by the seller to the customer’s e-mail address provided in the sales form or, as the case maybe, sending of a URL link.
4.2. The seller shall provide the access data to the customer upon payment of the full purchase price, within three days at the latest, unless stated otherwise.
5. SECURITY AND PROTECTION OF COPYRIGHTS
5.1. The access data for online products or the relevant URL are intended for solely for the customer’s personal use. Access to the user account is secured by a username and password. The customer is obligated to maintain confidentiality with respect to the information required to access his/her user account and the online product or provided URL. The seller bears no responsibility for misuse of the username and password by a third party.
5.2. The products that the seller sells via the web interface (online educational programmes), including their content, are subject to legal protection under copyright. Any dissemination or provision of such products to third parties without the consent of the originator is prohibited. Authorisation to exercise the right to use the copyrighted work may only be granted to the customer on the basis of a license agreement. The customer is liable to the seller for any damage caused due to copyright infringement.
6. WITHDRAWAL FROM A CONTRACT
6.1. Withdrawal from a contract on the part of the consumer
If the buyer is a consumer, he/she has the right, pursuant to Section 1829 (1) of the Civil Code, to withdraw from the contract within fourteen days of acceptance of the product without stating a reason or incurring a penalty.
We hereby give notice that, pursuant to Section 1837 of the Civil Code, it is not possible to withdraw from the purchase contract on delivery of an audio or video recording or a computer program if their original packaging has been damaged. The right to withdraw from a contract shall not apply in the case of contracts on delivery of digital content unless such content is delivered on a tangible medium or in the case of contracts on the provision of services.
6.2. Withdrawal from a contract on the part of the seller
The seller is authorised to withdraw from a purchase contracts without undue delay if it determines that the other party is in breach of the contract in a significant manner. For the purposes of the given contract, the following are considered to be significant breaches of contract:
- delay in payment of the purchase price or delay in partial payments (instalments) of more than ten days after the payment-due date.
- breach of the obligation to protect the seller’s copyright (Article 5 of the Terms and Conditions) on the part of the customer.
7. REFUND GUARANTEE
7.1. In in the event of dissatisfaction, please send the notice of withdrawal from the contract in electronic form to firstname.lastname@example.org with a statement that you are withdrawing from the contract and with an attached copy of the invoice/tax document and the date of purchase.
7.2. We will refund the money to you in the same manner in which it was received, within 30 days from the delivery of the e-mail with the notice of withdrawal from the contract and confirmation of receipt of the corrective tax document sent to our e-mail address. Upon receipt of the request, your access to the product will be automatically deactivated.
8. EXCLUSION OF LIABILITY
By entering an online course, you understand that you are solely responsible for any use of the information from such course and the successes or failures arising therefrom and neither seller nor the originator of the course, shall bear any responsibility for such use, successes or failures.
Lucie Tamášová hereby disavow any responsibility for the accuracy of information.
All information in the online course is based only on the originator’s own experience. Such experience is subjective and its interpretation may be incomplete or inaccurate. Therefore, neither the seller nor the originator is responsible for decisions or actions based on such recommendations.
Lucie Tamášová shall bear any responsibility for any damage or harm resulting from the use of the information in the course.
Throughout the period of duration of the online course, you are fully competent and fully responsible for your actions, conduct and decision-making. Your success depends not only on the knowledge gained in the course, but also on factors that we cannot influence, such as your skills, possibilities, knowledge, abilities, health condition, etc.
9. FINAL PROVISIONS
9.1. Pursuant to Act No. 101/2000 Coll. on Personal Data Protection, as amended, the Buyer agrees to the fact that the Seller stores in its database data entered by the Buyer while ordering the Content and that the Seller is entitled to process such data for purposes of business relationships with the Buyer. This consent is provided for the whole time of duration of a business relationship with the Seller, if a special act does not define a longer period.
9.2. The Seller undertakes to use the User’s personal data only for the Buyer's internal purposes and not to hand it over to third parties or not to permit access to it to third parties. The Seller undertakes to adopt all possible measures in order to prevent the misuse of the Buyer's personal data. In order to provide information of the type of data/ personal data on the Buyer that is stored by the Seller, it is necessary to address the Seller by email at the following email account: email@example.com, and the relevant information will be communicated to the Buyer. Upon the Buyer's request, the Seller will adjust data / the Buyer's personal data stored, so it is in accordance with the real situation.
9.3. These GBC and the relationship between the Seller and the Buyer are governed by the legal order of the Czech Republic.
9.4. Communication between the Seller and the Buyer is carried out only in the electronic form through electronic mail (by the following email: firstname.lastname@example.org, by the Buyer through email that is communicated for this purpose by the Client to the Seller within the relevant registration).
9.5. The Buyer agrees to send all accounting and tax documents issued by the Seller to the Buyer in an electronic form through email in the PDF format.
9.6. These Terms and Conditions come into force and effect on 27 September 2020. Information is communicated via the website at www.childhoodpotential.com and, as the case may be, via other information channels, ordinarily by e-mail. The seller reserves the right to amend these Terms and Conditions. Each new version of the Terms and Conditions is available at www.childhoodpotential.com and is marked with the effective date. All orders are always subject to the provisions of the current version of the Terms and Conditions.